Shipping policy
JAST DECOR Shipping Policy
1. Processing Time
Orders are typically processed within 1–3 business days.
If the item is printed locally, shipping time is approximately 2–7 business days.
For orders fulfilled through the nearest production hub or for worldwide shipping, delivery times may vary. The estimated shipping time will be shown at checkout.
If your order is printed and shipped from a country different from your own, customs duties, taxes, or import fees may apply. These are the responsibility of the customer.
Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Regions
North America
Canada, United States
Europe
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom
Asia-Pacific
Australia, India, Japan, New Zealand, Singapore
Worldwide
We partner with printing facilities in 32 countries with over 140 local hubs, and we ship to more than 200 countries and regions worldwide.
3. Special Products
While many of our items are printed locally for faster delivery, some special products are produced in select countries only. This may result in longer shipping times and possible customs fees depending on your location. Examples include:
Embroidered caps – often produced in the United States or Europe.
All-over print apparel (such as premium hoodies, leggings, or bomber jackets) – primarily printed in the United States, Latvia, or Mexico.
Home décor items (such as blankets or wall art) – may be produced in the United States, United Kingdom, or Poland.
Mugs and drinkware – typically fulfilled from the United States or Germany.
We always strive to fulfill orders from the closest available hub to minimize delivery times whenever possible.
Remember, every custom product from JAST DECOR is more than just a gift—it’s a lifelong memory, Uniquely Yours.
Frequently Asked Questions (FAQ)
1. Where are JAST DECOR products printed?
We partner with trusted print facilities in over 32 countries. Your order is printed at the closest production hub to reduce shipping time and costs. Some specialty items may be printed in other countries.
2. Do I need to pay customs fees or duties?
Customs fees depend on your country’s regulations. Customers are responsible for any customs or import fees that may apply.
3. Do you add VAT for European customers? Yes. VAT (Value Added Tax) is automatically calculated and added at checkout for most European countries. This ensures smooth delivery without hidden fees later.
4. How long does shipping take?
Local Printing: 2–7 business days after processing.
Worldwide Shipping: Delivery times vary depending on your location and the nearest production hub.
5. Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number by email so you can follow your package.
6. What is your return policy?
Since our products are made to order, we do not accept returns or cancellations once an order is placed. However, if your item arrives damaged or with a printing error, we’ll replace it at no extra cost.
7. Can I cancel or change my order?
Orders cannot be canceled or changed after purchase, as they are sent into production quickly.
8. Do you offer expedited shipping?
Yes, expedited shipping is available at checkout in most regions.
9. How do I care for my hoodie/t-shirt?
Wash inside-out in cold water, tumble dry on low, and avoid ironing directly on the print.
10. Do you ship worldwide?
Yes! We ship to over 200 countries and regions.
11. Are your designs original?
Yes, all JAST DECOR designs are original and copyright protected.
12. Why should I choose JAST DECOR'S custom designs?
At JAST DECOR, each piece is made to order and can be personalized with your own words, dates, or memorable names, adding a unique and personal touch. It’s not just a product—it’s a special, one-of-a-kind gift that reflects your style and creates lasting memories.